PRIVACY POLICY
Welcome to Craft Whisky Club. This site is operated by Uisge Tech Ltd. 14th April 2018.
Who We Are
Craft Whisky Club is the trading name of Uisge Tech Ltd, whose principal place of business is: 23 Manor Place, Edinburgh, EH3 7DX, Scotland, United Kingdom.
Your Privacy
Maintaining the security of your data is a priority for Uisge Tech Ltd, and we are committed to respecting your
right to privacy. We commit to handle your data fairly and legally at all times. Uisge Tech Ltd is also dedicated
to being transparent about what data we collect about you and how we use it.
Uisge Tech Ltd may change this policy from time to time by updating this page. You should check this page from
time to time to ensure that you are happy with any changes. This policy is effective from 14th April 2018.
This policy provides you with information about:
- How we collect your personal information.
- What we do with the information provided.
- What information we collect.
- Your rights relating to your data.
SECTION 1 - HOW WE COLLECT YOUR PERSONAL INFORMATION
We collect your personal information either:
a) When you provide it to us.
When you create a customer account, visit our website, communicate with us or purchase our products or services, you may choose to give us certain information. For example, when you give us your name and address, tell us the contact and shipping details of the recipient of gifts, or when clicking on active buttons such our 'Subscribe Now' buttons.
b) When our platform collects personal information as you use our website or apps that are connected to our website.
Whenever you use a website, app or other internet service, information gets recorded automatically by the IT systems used to operate that website, app or service. The most common type of information collected is in the form of cookies (small text files sent by your computer each time you visit our website) but can also include personal data transferred by the electronic device you use to access our website and its settings. The manufacturer of your device, or the provider of the operating system, will have details about what information your device shares with us.
SECTION 2 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, billing address, shipping address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email notifications: We will send you emails about the status of your orders. We will also allow our authorised courier to email you with notifications of the status of your shipping.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 3 - WHAT INFORMATION DO WE COLLECT
Uisge Tech Ltd may collect the following information about you:
- your name;
- your contact details: postal address including billing and delivery addresses, telephone numbers (including mobile numbers) and e-mail address;
- purchases and orders made by you;
- your on-line browsing activities on our websites;
- your password(s);
- when you make a purchase or place an order with us, your payment card details;
- your communication and marketing preferences;
- your interests, preferences, feedback and survey responses;
- your location;
- your internet protocol address;
- your correspondence and communications with us; and
- other publicly available personal data, including any which you have shared via a public platform (such as a
Twitter feed or public Facebook page).
Our websites are strictly only for use by persons of legal drinking age in their country.
We do not store your payment card details on our system and our staff do not have access to any of these details. For further information please see our Third-Party Services section.
SECTION 4 - YOUR RIGHTS RELATING TO YOUR DATA
How do you get my consent?
We only rely on consent as a legal basis for processing your personal data in relation to sending direct marketing communications to customers via email or text message. You have the right to withdraw this consent at any time. Where consent is the only legal basis for processing, we will cease to process data after this consent is withdrawn.
The normal legal basis for processing your data is that it is necessary for the persuit of our legitimate interests in either:
- selling and supplying goods and services to you;
- for the purposes of complying with our duties and exercising our right under contract for the sale of goods to a customer;
- complying with our legal obligations;
- promoting, marketing and advertising our products and service;
- referral of sales offered, made and delivered by licensed third-party retailers who receive all orders (US only);
- arranging for the sale of goods by our authorised and licensed third-party retail partners (US only);
We collect and use your personal data because it is necessary to complete a transaction, place an order, arrange for a delivery or return a purchase.
How do I withdraw my consent?
You may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at contact@craftwhiskyclub.com or mailing us at: Uisge Tech Ltd 23 Manor Place, Edinburgh, EDH, EH3 7DX, United Kingdom
How do I obtain a copy of my data?
You may instruct us to provide you with any personal information we hold about you by contacting us at contact@craftwhiskyclub.com or mailing us at: Uisge Tech Ltd 23 Manor Place, Edinburgh, EDH, EH3 7DX, United Kingdom
Provision of such information will be subject to:
(a) the payment of a fee (currently fixed at GBP 10) will normally be incurred to cover our costs related to this request; and
(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy
of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 5 - THIRD-PARTY SERVICES
We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/.
We use Google AdWords to advertise and to measure the performance of ad campaigns. This service uses cookies for recording actions to advertising. You can view the privacy policy of this service provider at https://www.google.com/policies/privacy/.
We use Facebook to advertise and to measure the performance of ad campaigns. This service uses cookies for recording actions to advertising. You can view the privacy policy of this service provider at https://www.facebook.com/full_data_use_policy.
We use Bing to advertise and to measure the performance of ad campaigns. This service uses cookies for recording actions to our advertising. You can view the privacy policy of this service provider at https://privacy.microsoft.com/en-gb/privacystatement. The relevant cookies are: MUID, MUIDB.
We use Sirportly to provide you with customer support and keep a record of communications with you. There are no cookies involved with this service. You can view the privacy policy of this service provider at https://sirportly.com/legal/privacy.
We use Mailjet to send transactional, group emails and marketing campaigns. All of our emails include an opt-out link. You can view the privacy policy of this service provider at https://www.mailjet.com/security-privacy/.
We use Olark for our live chat plugin. This service uses cookies for recording chat activity. You can view the privacy policy of this service provider at https://www.olark.com/privacy-policy/.
Payment:
We use a third party payment processor to process payments made to us. In connection with the processing of such
payments, we do not retain any financial information such as credit card numbers. Rather, such information is provided
directly to our third party processor, Stripe, whose use of your personal information is governed by their privacy policy,
which may be viewed at https://stripe.com/us/privacy.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links:
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
COOKIES
Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.
_craftwhiskyclub_session, allows us to store information about your session (referrer, landing page, etc).
_we_use_cookies, allows us to monitor whether you have accepted our cookies.
country_selected, allows us to monitor whether you have selected the correct geographical version of our website.
is_verified, allows us to monitor whether you have confimed you are of legal drinking page in your country.
How do I disable cookies?
If you want to disable cookies you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use. Further details on how to disable cookies for the most popular browsers are set out below:
For Microsoft Internet Explorer:
1. Choose the menu “tools” then “Internet Options”
2. Click on the “privacy” tab
3. Select the setting the appropriate setting
For Google Chrome:
1. Choose Settings> Advanced
2. Under "Privacy and security," click “Content settings”.
3. Click “Cookies”
For Safari:
1. Choose Preferences > Privacy
2. Click on “Remove all Website Data”
For Mozilla firefox:
1. Choose the menu “tools” then “Options”
2. Click on the icon “privacy”
3. Find the menu “cookie” and select the relevant options
For Opera 6.0 and further:
1. Choose the menu Files”> “Preferences”
2. Privacy
SECTION 7 - AGE OF CONSENT
By using this site you confirm to be of legal drinking age in your country/state. It is illegal for us to sell alcohol to anyone under the legal drinking age of your country/state and it is an offence to attempt to buy alcohol if you are under the legal drinking age of your country/state.
SECTION 8 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at contact@craftwhiskyclub.com or by mail at:
Uisge Tech Ltd
Privacy Compliance Officer
23 Manor Place
Edinburgh
EH3 7DX
United Kingdom